Question 1

What is SheHaven?

Accepted Answer

SheHaven is a verified, women-only community where you can discover safer venues, rate how safe and fun they felt, and quietly alert nearby sisters if you ever need help.

Question 2

How do you verify members are women?

Accepted Answer

No passports or driving licences. You'll record a quick 3-second live video, or join through a Sister Invite from a woman you know. A real member of our team reviews every check personally, no bots. Once verified, your access opens up fully.

Question 3

What happens to my video after verification?

Accepted Answer

Your video check is permanently deleted the moment a decision is made. It's video only, no sound, and we never store, share or use it for anything else.

Question 4

Is my location always visible to others?

Accepted Answer

No. You appear on the sisters map as an anonymous flower icon only. No name, no photo, no personal details, unless you choose to connect with someone as a friend on Pro. You are always in control of your visibility and can turn it off entirely in your profile settings.

Question 5

What happens when I raise a Sister Signal?

Accepted Answer

When you tap the Sister Signal, nearby sisters who have notifications enabled are quietly notified that someone in the area needs help. No details are shared, just that a sister is nearby and needs support. It is discreet, fast, and free for every member always.

Question 6

Can men access or see the app?

Accepted Answer

No. SheHaven is a verified, women-only space. Every member goes through our personal verification process. This is not a public platform, it is a closed sisterhood.

Question 7

Why women only?

Accepted Answer

While we respect everybody's journey and care for their wellbeing, SheHaven was created as a dedicated space for women to socialise, find safer venues, and look out for one another. This is our community's foundation. We thank you sincerely for your interest.

Question 8

How do I add friends?

Accepted Answer

SheHaven uses QR codes only. You scan each other's QR code in person, which means every connection is a real one. No random requests, no strangers sliding in and you can cut connections very easily.

Question 9

What is a sister group?

Accepted Answer

Sister groups are private spaces created and moderated by Pro members. Think of them as your own little corner of SheHaven, a group chat and community for your circle. Basic members can join groups they've been invited to by a Pro sister.

Question 10

What is a Shield and Vibe rating?

Accepted Answer

Every venue on SheHaven is rated two ways by our sisters. The Shield rating tells you how safe a sister felt, 1 means uneasy, 5 means truly looked after. The Vibe rating tells you how much fun she had, 1 is a bit flat, 5 is pure sister magic. Together they give you a honest picture before you walk through the door.

Question 11

Are community ratings a guarantee of safety?

Accepted Answer

These are shared community experiences. Every situation is different, and no place can be guaranteed risk-free.

Question 12

Is SheHaven free?

Accepted Answer

Yes, SheHaven Basic is completely free. You can browse the map, rate venues, raise Sister Signals, and add friends via QR at no cost. SheHaven Pro unlocks the full experience including sister groups, events, unlimited reviews and more.

Question 13

What does Pro include and how much is it?

Accepted Answer

Pro is £4.99 a month. It includes everything in Basic plus creating your own sister groups, hosting events and meet-ups, unlimited reviews, liking other sisters' reviews, and seeing friends' bios and photos on the map. Simple monthly subscription, cancel anytime in one tap.

Question 14

Can I cancel anytime?

Accepted Answer

Absolutely. No contracts, no drama. You can cancel your Pro subscription at any time and you'll keep access until the end of your billing period.

Question 15

How long does verification take?

Accepted Answer

We aim to verify every new sister within 24 hours. During busy periods it may take a little longer but we'll always let you know. Your patience helps us keep SheHaven safe for everyone.

Question 16

What happens during my 7 day free trial?

Accepted Answer

You get full Pro access for 7 days, with no charge at all during that time. The trial is one-time per sister. You can cancel anytime before then and you won't pay a penny. We'll send you a reminder before your trial ends so there are no surprises.

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Fearless.

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Making Great Times Fearless.